At Rehab4U Ltd., we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
1. Collection of Personal Information
We collect personal information such as your name, contact details, address, medical and service requirements, and any necessary data for equipment delivery and rehabilitation services.
2. Use of Information
We use your personal information only for providing physiotherapy and rehabilitation services, processing equipment rentals, managing appointments, and ensuring high standards of care. We do not sell or share your data unless required by law or necessary for service delivery.
3. Data Storage and Protection
All personal data is securely stored and accessible only to authorised Rehab4U personnel. We implement appropriate safeguards to protect your information from unauthorised access, loss, or misuse.
4. Your Rights and Choices
You have the right to request access to or correction of your personal data at any time. To do so, contact us directly using the details provided on our website.
5. Consent
By using our website, engaging in our services, or submitting contact forms, you consent to the collection and use of your information as outlined in this policy.
6. Equipment and Service
Disclaimers
Our website includes general information about the rehabilitation equipment and services we offer, such as minimum contract terms, maintenance coverage, and service areas. All formal terms and conditions (including rental agreements, visit charges, and liability clauses) will be provided directly to clients when engaging in a service agreement.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
For questions or concerns regarding your privacy or data use, please contact us directly through our contact form or by phone.
Terms and Conditions
These Terms and Conditions govern the use of rehabilitation equipment and services provided by Rehab4U Ltd., a New Zealand-based company.
1. Equipment Rental & Use
– Minimum rental term for home-based usage is 6 months.
– Rentals to retirement villages or organisations are subject to an agreed term-based contract.
– Equipment includes models: Pedal O, Pedal Up, Cycle 2, and Turn O.
– Equipment is delivered within a 30-day turnaround from agreement confirmation.
– A qualified physiotherapist will install the equipment on-site and provide operational training.
2. Maintenance & Servicing
– Maintenance is included in the rental cost.
– Repairs will be carried out on-site where possible.
– Units will be replaced if found to be outdated or beyond repair through standard use.
– If damage is caused by the renter, residents, staff or clients, the responsible party will be liable for full replacement costs.
3. Ongoing Support & Charges
– Two site visits per month post-installation are included.
– Additional visits will be charged at standard AA mileage rates.
– All prices are exclusive of GST.
4. Equipment Review & Standards
– All equipment is reviewed and updated every 12 months to meet clinical and functional standards.
5. Liability
– Rehab4U is not liable for misuse or unauthorised modification of any equipment.
– Clients are responsible for the safe and appropriate use of equipment as instructed.
6. Use of Information
– We retain client information only for authorised and necessary purposes, in accordance with privacy laws.